Terms of Use

Polyads

Last updated: 8 July 2026

These Terms of Use (the "Terms") are a binding agreement between Npcat LLC, a Wyoming limited liability company with its registered address at 30 N Gould St Ste R, Sheridan, WY 82801, United States ("we," "us," or "our"), and the person or entity that accesses or uses Polyads ("you" or "Customer"). "Polyads" or the "Service" means the Polyads competitive advertising-analytics platform made available at polyads.ai and through the Polyads agent command-line interface (the "CLI"), together with related software, features, and documentation.

PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN A BINDING ARBITRATION AGREEMENT AND A CLASS-ACTION AND JURY-TRIAL WAIVER (SECTION 15) THAT AFFECT YOUR LEGAL RIGHTS. THEY ALSO LIMIT OUR LIABILITY (SECTION 12) AND DISCLAIM WARRANTIES, INCLUDING ANY GUARANTEE OF THE ACCURACY OF THE CREATIVE SCORE (SECTION 11).

By creating an account, connecting an agent, or otherwise accessing or using the Service, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not access or use the Service.

1. Eligibility and authority

1.1 The Service is a business tool. You may use it only if you are at least 18 years old, are able to form a legally binding contract, and are acting for business, commercial, or professional purposes (and not as a consumer). The Service is not directed to individuals under 18, and we do not knowingly permit them to use it.

1.2 If you use the Service on behalf of a company or other organization, you represent that you are authorized to bind that organization to these Terms, and "you" and "Customer" refer to that organization.

1.3 You may not use the Service if you are barred from doing so under applicable law, or if you are located in, or are a national of, a country or territory subject to comprehensive U.S. trade sanctions.

2. The Service; the Creative Score

2.1 Polyads aggregates and analyzes advertising information that advertisers have made publicly available (see Section 5), stores the associated creatives, extracts creative attributes, and produces analytics – including a proprietary "Creative Score" and related scores, estimates, rankings, and insights – to help you research competitors' advertising.

2.2 The Creative Score is an estimate, not a measurement. The Creative Score and all other scores, estimates, rankings, and insights the Service produces are statistical proxies derived from publicly available signals. They do not measure, predict, or guarantee actual advertising performance or business outcomes, and you must not rely on them as the sole basis for any business decision. You are solely responsible for your use of, and any decisions you make based on, the Service and its outputs.

2.3 We may add, change, suspend, or discontinue any part of the Service at any time. We are not liable to you for any modification, suspension, or discontinuation of the Service or any feature.

3. Accounts and access

3.1 Accounts. Access to the Service requires an account. Authentication is provided through our identity provider; you are responsible for maintaining the confidentiality of your credentials, session tokens, and CLI tokens, and for all activity that occurs under your account. Notify us promptly at support@polyads.ai of any unauthorized use.

3.2 Agent / CLI access. The Service may be operated through an AI agent that you control (for example, a coding agent running on your own machine) using the Polyads CLI. You are responsible for the configuration and conduct of any agent you connect, for keeping your CLI token secure, and for all requests made with it. You may revoke a connected agent's access at any time.

3.3 Administrative access. Authorized Npcat LLC personnel may access account data, and may act within your account, where reasonably necessary to operate, secure, support, or troubleshoot the Service, as further described in the Privacy Policy.

4. Subscription, free trial, and billing

4.1 The Service is offered on a paid subscription basis. New accounts begin with a free trial for a limited period, during which you may use the Service without providing a payment method. We disclose the current plans, their limits, and their prices at sign-up and within the Service.

4.2 When your free trial ends, continued use of the Service requires an active paid subscription. If you do not subscribe, your ability to add or change data may be paused and your account may be placed in a read-only state, as described in the Service.

4.3 Fees and renewals. Paid subscriptions are billed in advance on a recurring basis (for example, monthly or annually) through our third-party payment processor, and renew automatically for successive periods until cancelled. You authorize us and our payment processor to charge your payment method for the applicable fees and taxes. Fees are disclosed to you before you subscribe, and any change to fees will be communicated in advance and will apply from your next renewal.

4.4 Cancellation. You may cancel your subscription at any time; cancellation takes effect at the end of the then-current billing period, and, except where required by law, fees already paid are non-refundable.

4.5 The Service may also be offered on an evaluation or beta basis. It is provided "as is" and "as available," may contain errors, and may be changed, limited, suspended, or withdrawn at any time without liability.

5. Publicly available advertising information

5.1 The Service aggregates and analyzes advertising information that is publicly available – including advertisements, creatives, ad copy, calls to action, landing-page references, and related metadata that advertisers have made publicly accessible through third-party advertising-transparency resources such as the Meta Ad Library.

5.2 We collect this information from publicly accessible sources and, where applicable, through third-party data providers. We do not circumvent authentication, paywalls, or technical access controls, and we do not access non-public or password-protected areas of any third-party service to obtain it.

5.3 Advertising creatives displayed in the Service are the property of their respective owners and are shown for the purpose of competitive research, analysis, and commentary. We do not claim ownership of third-party advertising content. If you are a rightsholder or an individual featured in advertising content and wish to raise a concern, see Section 10.

6. Third-party platforms; no affiliation; trademarks

6.1 Meta. Polyads is an independent service and is not affiliated with, endorsed by, sponsored by, or in any way officially connected to Meta Platforms, Inc. or any of its subsidiaries or affiliates (including Facebook, Instagram, WhatsApp, or the Meta Ad Library). "Meta," "Facebook," "Instagram," the Meta Ad Library, and related names and marks are trademarks of Meta Platforms, Inc., referenced only nominatively to describe the source and subject of publicly available advertising information.

6.2 TikTok. Polyads is not affiliated with, endorsed by, or sponsored by TikTok Pte. Ltd., TikTok Inc., ByteDance Ltd., or their affiliates. "TikTok" and related marks are trademarks of their respective owners, referenced only nominatively.

6.3 Your compliance with third-party terms. Your use of the Service and of any data or output obtained through it must comply with all applicable third-party terms, including those of Meta and TikTok. You are solely responsible for your own compliance, and you will indemnify us for your breach of any third-party terms (Section 13).

6.4 The Service may contain links to or references to third-party websites and services that we do not control. We are not responsible for them, and your use of them is at your own risk and subject to their terms.

7. Acceptable use

You agree that you will not, and will not permit any agent, user, or third party acting through you to:

(a) use the Service, or any data or output obtained through it, for any unlawful purpose or in violation of these Terms or any applicable third-party terms;

(b) use the Service or its outputs to harass, target, surveil, re-identify, or make eligibility, employment, credit, insurance, or similar determinations about any individual;

(c) resell, sublicense, redistribute, or otherwise make available the underlying advertising data or the Service's analytics to any third party, except as expressly permitted;

(d) access or use the Service to build, train, or improve a competing product or service, or a machine-learning or artificial-intelligence model, or to create a competing dataset from the Service's data or outputs;

(e) scrape, harvest, crawl, or use any robot, spider, or automated means to access the Service other than the Polyads CLI as intended, or otherwise access the Service at a rate exceeding normal human use;

(f) reverse engineer, decompile, or disassemble any part of the Service, or attempt to discover its source code, except to the extent this restriction is prohibited by applicable law;

(g) interfere with, disrupt, or compromise the integrity or security of the Service, or attempt to gain unauthorized access to it or to any account, system, or data;

(h) remove, obscure, or alter any proprietary notice, or misrepresent your affiliation with any person or entity.

We may investigate suspected violations and may suspend or terminate access under Section 14.

8. Intellectual property

8.1 Our IP. The Service, including all software, user interfaces, documentation, the Creative Score methodology and algorithms, and all aggregated, derived, and analytical data, scores, insights, reports, and databases created by or for us (collectively, "Polyads IP"), is owned by Npcat LLC and its licensors and is protected by intellectual-property and other laws. This includes any derivative works, analytics, and insights created from information you or your agent submit. We reserve all rights not expressly granted.

8.2 License to you. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service and its outputs solely for your internal business purposes during the term. You obtain no ownership of Polyads IP or of any third-party advertising content displayed through the Service.

8.3 Your content; work-product. You retain any rights you hold in content you or your agent submit to the Service (for example, notes, hypotheses, tags, and analysis you create). You grant us a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, process, and display that content as necessary to provide and improve the Service. This license ends when the content is deleted, except to the extent it has been incorporated into aggregated or de-identified data or is retained as required by law.

8.4 Feedback. If you give us feedback or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them for any purpose without obligation to you.

8.5 Trademarks. "Polyads," the Polyads logo, and related marks are trademarks of Npcat LLC. You may not use them without our prior written permission. Third-party names and marks are the property of their respective owners.

9. Third-party services and providers

The Service relies on third-party service providers (for example, hosting, authentication, data-provider, and machine-learning providers) as described in the Privacy Policy. Where these providers process personal data on our behalf, we will put in place appropriate data-processing terms with them as required by applicable law. We are not responsible for the acts or omissions of third parties beyond our reasonable control.

10. Copyright and other rightsholder complaints (notice and takedown)

10.1 We respect the intellectual-property and privacy rights of others and respond to valid complaints regarding content displayed through the Service.

10.2 Copyright (DMCA). If you believe content displayed through the Service infringes your copyright, send a written notice to our designated agent that includes: (i) your physical or electronic signature; (ii) identification of the copyrighted work claimed to be infringed; (iii) identification of the material claimed to be infringing and information reasonably sufficient to locate it; (iv) your contact information; (v) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and (vi) a statement, under penalty of perjury, that the information in the notice is accurate and that you are the owner or authorized to act on the owner's behalf.

Copyright and takedown notices: Npcat LLC, Attn: Copyright, 30 N Gould St Ste R, Sheridan, WY 82801, United States. Email: support@polyads.ai.

10.3 Counter-notification and repeat infringers. Where applicable, a person whose material has been removed may submit a counter-notification. We may remove or disable access to allegedly infringing material and, in appropriate circumstances, will terminate the access of repeat infringers.

10.4 Other complaints (trademark, publicity, and privacy). If you are an individual featured in advertising content displayed through the Service, or a rightsholder with a non-copyright objection, you may contact us at support@polyads.ai to request removal or to exercise applicable data-protection rights (including objection and erasure). We handle these requests as described in the Privacy Policy.

11. Disclaimers

11.1 THE SERVICE, INCLUDING ALL CONTENT, DATA, THE CREATIVE SCORE, AND ALL OTHER SCORES, ESTIMATES, RANKINGS, AND INSIGHTS, IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

11.2 WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY CONTENT, DATA, OR OUTPUT – INCLUDING THE CREATIVE SCORE – WILL BE ACCURATE, RELIABLE, COMPLETE, CURRENT, OR SUITABLE FOR ANY PURPOSE. THE CREATIVE SCORE AND RELATED OUTPUTS ARE STATISTICAL PROXIES PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND ARE NOT A GUARANTEE OF ADVERTISING PERFORMANCE.

11.3 Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

12. Limitation of liability

12.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12.2 OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (a) THE TOTAL FEES YOU PAID US, IF ANY, IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE LIABILITY, OR (b) ONE HUNDRED U.S. DOLLARS (US $100). Where little or no fee has been paid in the relevant period, this cap will ordinarily be US $100.

12.3 The limitations in this Section do not apply to liability that cannot be excluded or limited under applicable law. If applicable law does not allow the limitation or exclusion of certain damages, the above limitations apply to the fullest extent permitted.

13. Indemnification

You will defend, indemnify, and hold harmless Npcat LLC and its affiliates, officers, employees, and agents from and against any claim, demand, loss, liability, damage, cost, or expense (including reasonable legal fees) arising out of or related to: (a) your use of the Service or its outputs; (b) your violation of these Terms or of any applicable law or third-party terms (including Meta's and TikTok's); or (c) content or data you or your agent submit, extract, or use. We may assume the exclusive defense of any matter subject to indemnification, in which case you will cooperate with us.

14. Term, suspension, and termination

14.1 These Terms apply while you access or use the Service. You may stop using the Service at any time, and you may request closure of your account by contacting support@polyads.ai.

14.2 We may suspend or terminate your access, in whole or in part, at any time, with or without cause and with or without notice, including if we reasonably believe you have violated these Terms or created risk or legal exposure for us.

14.3 On termination, your license to use the Service ends and you must stop using it. Provisions that by their nature should survive (including Sections 2.2, 6, 8, 10 through 18, and 20) survive termination. Deletion of your data on termination is handled as described in the Privacy Policy.

15. Dispute resolution; binding arbitration; class-action and jury waiver

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES DISPUTES TO BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION AND WAIVES YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION.

15.1 Informal resolution. Before starting an arbitration, you agree to first contact us at support@polyads.ai and give us thirty (30) days to resolve the dispute informally.

15.2 Agreement to arbitrate. Except for the matters carved out in Section 15.5, you and Npcat LLC agree that any dispute, claim, or controversy arising out of or relating to the Service or these Terms will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules (or its Consumer Arbitration Rules if a court determines those apply), before a single arbitrator. The Federal Arbitration Act governs the interpretation and enforcement of this Section.

15.3 Seat and procedure. The arbitration will be seated in Wyoming, or conducted by videoconference or on the documents where the amount in dispute allows. The arbitrator's award is final and may be entered in any court of competent jurisdiction.

15.4 Class-action, jury, and consolidation waiver. You and Npcat LLC agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of representative or class proceeding. You and Npcat LLC waive any right to a jury trial. Where multiple similar claims are filed, the parties agree to reasonable batching and bellwether procedures to manage them.

15.5 Carve-outs. Either party may (a) bring an individual claim in small-claims court; and (b) seek injunctive or other equitable relief in the state or federal courts located in Wyoming to protect its intellectual property, confidential information, or systems, or to address unauthorized access. Seeking such relief does not waive the agreement to arbitrate other claims.

15.6 Opt-out. You may opt out of this arbitration agreement by sending written notice to support@polyads.ai within thirty (30) days of first accepting these Terms, stating your name and intent to opt out. If you opt out, Section 16 governs the forum for disputes.

15.7 Limitations period. To the extent permitted by law, any claim arising out of or related to the Service or these Terms must be brought within one (1) year after it accrues, or it is permanently barred.

16. Governing law and venue

These Terms, and any dispute arising out of or relating to them or the Service, are governed by the laws of the State of Wyoming, United States, excluding its conflict-of-laws rules and excluding the U.N. Convention on Contracts for the International Sale of Goods. Subject to Section 15, the state and federal courts located in Wyoming have exclusive jurisdiction, and you consent to their jurisdiction and venue.

17. Changes to these Terms

17.1 We may update these Terms from time to time. If we make material changes, we will provide notice (for example, by email or through the Service). Changes take effect on the date stated in the updated Terms, and your continued use of the Service after that date constitutes acceptance.

17.2 Dispute-resolution changes apply prospectively only. Notwithstanding Section 17.1, no change to Section 15 (Dispute Resolution) or Section 16 (Governing Law) will apply to any claim that has accrued, or any dispute of which either party has given notice, before the change's effective date. Material changes to Section 15 take effect only after we give advance notice and you have a reasonable opportunity to reject them by ceasing to use the Service.

18. Savings and severability

18.1 Mandatory-law savings. Nothing in these Terms waives any right or remedy that cannot lawfully be waived. Where a mandatory consumer-protection or other law of your place of residence gives you rights or protections that cannot be excluded by agreement, that law prevails to the extent of any conflict, and the remainder of these Terms remains in effect.

18.2 Severability. If any provision of these Terms is held unenforceable, that provision will be limited or severed to the minimum extent necessary, and the remaining provisions will remain in full force. If the class-action waiver in Section 15.4 is held unenforceable as to a particular claim for public injunctive relief, that claim will proceed in the courts of Wyoming (Section 16), while all other claims remain in arbitration.

19. Cookies and privacy

Your privacy is important to us. Our Privacy Policy explains what personal data we process and how, including our use of cookies, similar technologies, and product analytics. We do not display a cookie banner. Strictly necessary and functional cookies are used to operate the Service. We also use non-essential product analytics, as described in the Privacy Policy, and you may object to non-essential analytics by contacting support@polyads.ai. By accessing or using the Service, you acknowledge the Privacy Policy.

20. General

20.1 Entire agreement. These Terms and the Privacy Policy (and any data processing agreement executed between the parties) are the entire agreement between you and us regarding the Service and supersede any prior agreements on that subject.

20.2 Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign them, including in connection with a merger, acquisition, or sale of assets. These Terms bind and benefit the parties and their permitted successors and assigns.

20.3 Notices. We may provide notices to you by email, through the Service, or by posting. You may send notices to us at support@polyads.ai.

20.4 No waiver. Our failure to enforce any provision is not a waiver of it.

20.5 Force majeure. We are not liable for any delay or failure to perform caused by events beyond our reasonable control.

20.6 Export and sanctions. You will comply with all applicable export-control and sanctions laws and will not use the Service in violation of them.

20.7 Relationship. The parties are independent contractors. These Terms create no partnership, joint venture, agency, or employment relationship.

21. Contact

Questions about these Terms may be sent to:

Npcat LLC 30 N Gould St Ste R, Sheridan, WY 82801, United States Email: support@polyads.ai